Effective date: 1st July 2023

  1. Introduction

Perfect Relocation GC (“we”, “us”, “our”) is committed to protecting and respecting your privacy. We understand the importance of your personal data and are committed to safeguarding and preserving your privacy when you visit our site or communicate with us. This Privacy Policy, together with our Terms and Conditions, explains what happens to any personal data that you provide to us or that we collect from you when you use our Services. We adhere to the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

  1. Personal Information Collected

When you engage with our Services, we may collect and process the following data about you:

  • Information you provide to us when using our Services such as your name, email address, and contact information.
  • Information about your relocation requirements.
  • Any other data you provide when you communicate with us, for example when you submit a query or a request.
  1. Use of Personal Information

We use your personal information to:

  • Provide you with the Services as described on our website, and as requested by you.
  • Respond to your queries or requests.
  • Maintain our records and ensure that the content on our site is presented in the most effective manner for you and for your computer.
  • Carry out our obligations arising from any contracts entered into between you and us.
  • Allow you to participate in interactive features of our service, when you choose to do so.
  • Notify you about changes to our service.
  1. Sharing and Disclosure of Personal Information

We value your privacy and do not share your personal information with any third parties except as described in this Privacy Policy. We may disclose your personal information to:

  • Our service providers and subcontractors, including but not limited to payment processors, suppliers of technical and support services, insurers, logistics providers, and cloud service providers, who work on our behalf to provide you with certain services.
  • If we are under a duty to disclose or share your personal data to comply with any legal obligation or to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Perfect Relocation GC, our customers, or others.
  1. Storage and Security of Personal Information

We take the security of your personal data very seriously. We use administrative, technical, and physical measures to safeguard your personal information against loss, theft, and unauthorized use, access, or modification. While we strive to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

  1. Access and Correction of Personal Information

In accordance with Australian privacy law and the GDPR, you have the right to request access to the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing. In order to protect your personal information, we may require identification from you before releasing the requested information.

  1. Third-Party Websites/Services

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

  1. Cookies

Like many other websites, our Website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our Website and deliver a better, more personalized service.

  1. Compliance with the Australian Privacy Principles (APPs)

Perfect Relocation GC is committed to ensuring that we manage personal information in an open and transparent way. This is in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). The APPs govern how we collect, use, disclose, store, secure, and provide access to personal information.

In accordance with the APPs:

  • We only collect personal information that is reasonably necessary for our business functions or activities.
  • We will provide you with access to your personal information upon your request unless an exception applies.
  • We take reasonable steps to ensure the personal information we collect, use, or disclose is accurate, complete, and up-to-date.
  • We take reasonable steps to protect the personal information we hold against misuse, interference, loss, unauthorized access, modification, or disclosure.
  • We will not disclose your personal information to overseas recipients without your consent unless certain exceptions apply.

If you believe that we have not adhered to any of the APPs, please contact us. We take such matters seriously and will respond to any such concerns with you directly to achieve resolution.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.