Effective date: 1st July 2023
- Personal Information Collected
When you engage with our Services, we may collect and process the following data about you:
- Information you provide to us when using our Services such as your name, email address, and contact information.
- Information about your relocation requirements.
- Any other data you provide when you communicate with us, for example when you submit a query or a request.
- Use of Personal Information
We use your personal information to:
- Provide you with the Services as described on our website, and as requested by you.
- Respond to your queries or requests.
- Maintain our records and ensure that the content on our site is presented in the most effective manner for you and for your computer.
- Carry out our obligations arising from any contracts entered into between you and us.
- Allow you to participate in interactive features of our service, when you choose to do so.
- Notify you about changes to our service.
- Sharing and Disclosure of Personal Information
- Our service providers and subcontractors, including but not limited to payment processors, suppliers of technical and support services, insurers, logistics providers, and cloud service providers, who work on our behalf to provide you with certain services.
- Storage and Security of Personal Information
We take the security of your personal data very seriously. We use administrative, technical, and physical measures to safeguard your personal information against loss, theft, and unauthorized use, access, or modification. While we strive to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
- Access and Correction of Personal Information
In accordance with Australian privacy law and the GDPR, you have the right to request access to the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing. In order to protect your personal information, we may require identification from you before releasing the requested information.
- Third-Party Websites/Services
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
- Compliance with the Australian Privacy Principles (APPs)
Perfect Relocation GC is committed to ensuring that we manage personal information in an open and transparent way. This is in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). The APPs govern how we collect, use, disclose, store, secure, and provide access to personal information.
In accordance with the APPs:
- We only collect personal information that is reasonably necessary for our business functions or activities.
- We will provide you with access to your personal information upon your request unless an exception applies.
- We take reasonable steps to ensure the personal information we collect, use, or disclose is accurate, complete, and up-to-date.
- We take reasonable steps to protect the personal information we hold against misuse, interference, loss, unauthorized access, modification, or disclosure.
- We will not disclose your personal information to overseas recipients without your consent unless certain exceptions apply.
If you believe that we have not adhered to any of the APPs, please contact us. We take such matters seriously and will respond to any such concerns with you directly to achieve resolution.